Contact
Questions, feedback, partnerships, or support — reach out and we’ll respond as soon as possible.
1. The fastest way to reach us
Email is the most reliable channel for ForcaLabs. It helps us keep a written record of your request so we can resolve issues faster and follow up properly.
Contact email: hello@forcalabs.comGeneralSupportBillingPartnerships
Typical response time: within 24 hours on business days (often sooner).
2. What to include in your email
The more context you include, the faster we can help. If you can, include the following:
- Your account email (the email you use to log in)
- The page or feature you were using when the issue happened
- What you expected to happen vs what actually happened
- Any error message (copy/paste is best)
- A screenshot or screen recording if it’s a UI issue
3. Common reasons people contact us
Login issues, password problems, email verification, or access to subscription features.
Upload failures, stuck processing, transcription issues, or output generation problems.
PDF/DOCX export issues, content formatting, or deliverable output quality questions.
Subscription plan changes, invoices, renewal questions, or payment-related help.
4. How we handle support
We aim to be fast and direct. If it’s a bug or technical issue, we may ask a couple of follow-up questions to reproduce it, then push a fix and confirm once it’s resolved.
If it’s a product question (how to use a feature, workflow guidance, best practices), we’ll send back clear steps so you can get moving immediately.
5. Contact
For anything related to ForcaLabs, contact: hello@forcalabs.com.